Documentation
Frequently asked questions
Quick answers to what we get asked most. Can't find yours? Ping us on Discord.
One plan: Vintly Pro at PLN 49.99 a month. New accounts get 7 days free with no card. After that, card payments through Stripe, the subscription renews automatically and you can cancel any time in Settings - the plan then runs until the end of the paid month.
A new account gets 7 days of Vintly Pro with no card. In Settings → Subscription click "Start 7-day free trial", then "Add payment method" before the week ends. Without a saved card Stripe cancels the subscription and the extension loses access. The trial is once per account.
Vintly never signs in to Vinted for you and does not bypass any protection - it runs inside your own signed-in session and performs the same actions you would do by hand, only with natural delays and within Vinted's limits. We watch for changes on Vinted's side and ship updates about once a week; if something breaks we usually fix it within 24-48 hours and Chrome installs the new version on its own. We cannot guarantee or insure your account though - as with any tool of this kind, you use it at your own risk.
The extension works on whichever Vinted account is signed in in that browser. To run several accounts, use separate Chrome profiles - sign in to a different Vinted account in each one and connect the extension with the same Google account you use in the Vintly panel. One Vintly account can be connected on at most 3 devices (installs / profiles). If the limit is full, remove an unused device in panel Settings.
One Vintly account can connect the extension on at most 3 devices. Signing in on the extension uses one slot. To free a slot, remove an unused device in panel Settings, then sign in on the new device.
Yes. Vintly works on vinted.pl and on Vinted in France (.fr), Germany (.de), the United Kingdom (.co.uk), Spain (.es), Italy (.it), the Netherlands (.nl) and Belgium (.be). The extension and the panel are available in Polish and English.
Check that you have an active subscription in the panel Settings and that you sign in to the extension with the same Google account you use in the panel. If the message mentions the 3-device limit, remove an unused device in Settings and try again. If it still fails, close and reopen the Vinted tab so the extension refreshes its session.
Vintly works wherever Chrome does: Windows, macOS, Linux and ChromeOS. Chromium-based Edge and Brave are supported too. Safari is not supported, and the extension is desktop-only - it does not run on phones.
Chrome installs the new version on its own, taking up to 24 hours. To speed it up: open chrome://extensions, turn on Developer mode, click Update, then refresh the Vinted tab.
Usually after a repost. Vinted resets the counters for the new listing, since it's technically a new entry. The panel links the old and new listing history automatically, so the chart stays continuous despite the reset.
No. The panel on vintly.pl only displays data synced by the extension. Reposts, edits and messages are handled on Vinted, from the extension.
Whenever you have a Vinted tab open, the extension syncs listings and orders in the background. Without an open tab, the panel shows data from the last sync.
Yes. One click in Settings, no notice period, no questions asked. After cancelling, your plan stays active until the end of the paid period.
The extension stops bumping and syncing data until you renew. We don't delete anything - everything resumes once you activate again.
We do not store your password. Vintly uses the active Vinted session in your browser - the same one you already have open after signing in. Your password never leaves your computer.
Deleting your account in Settings erases your profile and related data from our database. This action cannot be undone.
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