These Terms govern the use of the Vintly Chrome extension (the “Extension”), the vintly.pl website and the user panel (the “Panel”) - together the “Service”. The Service is provided by Trynityflow, Polish tax ID (NIP) 6292516830 (the “Provider”, “we”), contact: contact@vintly.pl.

Vintly is an independent tool. It is in no way affiliated with, endorsed, sponsored or certified by Vinted. “Vinted” is a trademark of Vinted, UAB. Your use of Vinted is governed solely by Vinted’s own terms, over which we have no control.

Creating an account, starting a trial or buying a subscription concludes a contract for electronically supplied services on these Terms and constitutes acceptance of the Privacy Policy (vintly.pl/privacy).

• The Service is available only to adults (18 or older) with full legal capacity. By creating an account you confirm that you meet this requirement.
• You must have your own, legitimately created Vinted seller account. The Extension only works on the account you yourself are signed in to in the browser.
• One Vintly account may be connected to the Extension on at most 3 devices (for example a computer and a phone). Several browser profiles on the same device count as one. Sharing your account or licence with third parties is prohibited.

The Extension automates actions you would otherwise perform manually on your own Vinted account: bumping listings, bulk editing, sending replies from your templates, viewing orders. Every such action is performed at your instruction (manual or on a schedule you set), inside your own browser session and on your behalf. The Panel displays data synced from the Extension.

The Service is NOT a Vinted service, gives no access to non-public Vinted features and does not guarantee higher sales, listing visibility or any commercial result. Vintly does not sell on your behalf and is not a party to transactions concluded on Vinted.

Vinted may change its platform, API or terms at any time in a way that limits or prevents the Extension from working. We make reasonable efforts to adapt the Extension to such changes, but do not guarantee uninterrupted operation or compatibility with every future version of Vinted.

This is the most important section of these Terms. Please read it carefully.

• You use the automation at your own risk. You decide whether, when and how often the Extension acts on your account, and you alone are responsible for the compliance of those actions with Vinted’s terms, which you are solely obliged to observe.
• The Provider is not liable for any decisions Vinted takes about your account - in particular warnings, feature restrictions, temporary suspension, permanent blocking (ban), listing removal, withheld payouts or reduced visibility - regardless of whether Vinted links them to the use of the Extension.
• The Provider is not liable for lost profits, lost sales, loss of data stored on Vinted, indirect costs or consequential damages arising from restrictions imposed by Vinted or from interruptions of the Extension.
• You are responsible for the content of your listings, reply templates and messages sent through the Extension, and for their compliance with the law and Vinted’s terms. The Extension does not create or modify content without your instruction.

The exclusions in this section do not cover damage caused by us intentionally, nor other cases where excluding liability is not permitted under mandatory law (see section 9).

It is prohibited to:

In case of a breach we may block or delete the account with immediate effect, without refunding the current period where the breach is gross or repeated. We will notify you by email with the reason; you may appeal through the complaints procedure (section 10).

• use the Extension on a Vinted account that is not yours without the owner’s express consent;
• use the Service for spam, harassment, fraud, listing goods prohibited by law or by Vinted’s terms, or circumventing Vinted’s protections;
• decompile, modify, copy or resell the Extension, circumvent the licence mechanism or share the account beyond the device limit;
• automate actions beyond the settings and limits exposed in the Extension;
• impersonate other people or companies, including Vinted or Vintly, or infringe third parties’ intellectual property;
• attempt to disrupt the Service, probe its security or access other users’ data.

• Vintly Pro (PLN 49.99) and Ultra (PLN 79.99) per month including VAT. The price shown in the Panel at purchase is binding. Payments are processed by Stripe; we do not store card details.
• A new account may start one 3-day trial on Pro or Ultra. The trial begins in Stripe Checkout after you save a valid card. After 3 days Stripe charges the first monthly fee unless you cancel the subscription in Settings first.
• The subscription renews automatically every month until you cancel. You can cancel at any time in Settings → Subscription; access continues until the end of the paid period. Unused parts of a period are not refunded, except as described in sections 8 and 10.
• We will announce price changes by email at least 30 days in advance. The new price applies from the next renewal; until then you can cancel at no cost.
• Invoices are issued automatically by Stripe and sent to the account email address.
• If a renewal payment fails, Stripe retries for several days. Access to Pro features is suspended until payment is received; after 30 days without payment the subscription is cancelled.
• Before filing a chargeback with your bank, contact us: we resolve most cases within 24 hours. An unjustified chargeback results in suspension of the account until the matter is clarified, and if it was filed despite the Service having been used, we reserve the right to recover the fee due.

The Service is provided as available (“as is”). We do not guarantee that it will operate without interruption or errors, or that it will remain compatible with every change introduced by Vinted or Google Chrome. We may carry out maintenance; planned downtime longer than a few hours will be announced in the Panel.

We may add, change and remove features of the Extension and the Panel. If a change materially reduces the features you paid for, you may terminate the contract and receive a pro-rata refund for the unused period.

If you are a consumer, you may withdraw from the contract within 14 days of purchasing a subscription, without giving a reason, by sending a statement to contact@vintly.pl. The model form in Annex 2 to the Polish Consumer Rights Act may be used but is not mandatory.

By purchasing a subscription you expressly request that the Service start before the withdrawal period ends and acknowledge that, if you withdraw, you will pay for the service provided up to the moment of withdrawal - pro rata to the period used. We will refund the remainder within 14 days using the same payment method.

The right of withdrawal applies to the first purchase. Subsequent automatic renewals are not new contracts; you can cancel at any time before a renewal.

• Our total liability to you under the contract, on any legal basis, is limited to the fees you paid for the Service in the 12 months preceding the event giving rise to the claim.
• We are not liable for indirect damage, lost profits, loss of data stored outside the Service, or the acts and omissions of third parties, in particular Vinted, Google, Stripe and infrastructure providers.
• We are not liable for failure or improper performance caused by force majeure, network failures, changes introduced by Vinted or Google, or by your hardware, software or internet connection.

The above limitations do not exclude or limit liability that cannot be excluded by law - in particular for damage caused intentionally, and consumers’ statutory rights for lack of conformity of digital services (Consumer Rights Act). Towards businesses, statutory warranty liability is excluded.

Send complaints about the Service to contact@vintly.pl with your account email and a description of the problem. We reply within 14 days. If the complaint is justified we fix the problem or, where that is impossible, refund a pro-rata part of the fee.

Consumers may use out-of-court complaint procedures: the consumer ombudsman, the Trade Inspection or the EU ODR platform (ec.europa.eu/consumers/odr). Polish law applies; for consumers this does not remove the protection of the law of their country of residence. Disputes with businesses are heard by the court competent for the Provider’s seat.

• You may delete your account at any time in Settings. This removes your data from our database as described in the Privacy Policy; fees for the current period are not refunded unless the law provides otherwise.
• We may terminate the contract with 30 days’ notice (e.g. if we discontinue the Service) with a refund for the unused period, or with immediate effect in the cases described in section 5.
• Content you enter into the Service (templates, settings, listing data) remains yours. You grant us only a licence to store and process it as needed to run the Service. You are responsible for having the right to use it.
• The Extension and the Panel, including code, graphics and the Vintly name, are our intellectual property. You receive a non-exclusive, non-transferable licence to use them within the Service for the duration of the contract.

We may amend these Terms for important reasons: changes in law, changes to the Service’s features, new requirements from Vinted, Google or Stripe, or security reasons. We will notify you by email and in the Panel at least 14 days before the change takes effect. If you do not accept the change you may terminate before that date with a refund for the unused period. The current version is available at vintly.pl/terms.